FC United of Manchester: Operations Co-ordinator Opportunity

A little Bit About Us

FC United of Manchester is a 100% supporter-owned football club based in Manchester. With a commitment to democracy and community engagement, the club aims to provide accessible and inclusive football experiences for all. As a pioneer in supporter ownership, FC United of Manchester strives to develop strong community bonds and contribute to the growth of grassroots football.

By joining FC United you can expect to be part of something special. You’ll be working for a club that has one of the highest profiles in the English non-league game. We have 2,700 members, more than 2,000 passionate, invested supporters at our home games and almost one million engaged followers worldwide via our social media networks.

And we have serious ambitions to be promoted up the football pyramid, with committed and passionate football management teams.

But on top of this, you’ll be part of a club that invests in and supports the communities of North Manchester and beyond. A club that is working to improve community welfare and wellbeing; education and employability; and inclusion in sport through football development.

You’ll be part of a club housed in a modern facility, used throughout the week, all year round, by a broad range of individuals and organisations.

A club that has networks across the region, from Manchester City Council and the North Manchester Business Network to the Chamber of Commerce and Downtown in Business. 

The club is proud to have won the inaugural 2021-22 Fenix Trophy, a competition for European non-league clubs driven by camaraderie and friendship, rather than profit and greed, which attracted positive coverage both here and across Europe. We will be continuing this odyssey next season, with European home fixtures under the floodlights at Broadhurst Park, as well as excursions into Europe. Our football ambitions across all our teams remains high and that is why this role is so pivotal to our success.

Join us as we embark on our ambitious growth plans. 

What You’ll Be Doing

Overview: FC United of Manchester is seeking a highly capable and experienced individual to fill the role of Operations Co-ordinator. This is a key position responsible for ensuring we provide excellent facilities as we grow our operations at Broadhurst Park. The successful applicant will be responsible for co-ordinating all off-field football activities for the Club’s teams to ensure that our players, managers, coaches and support staff are provided with the high standards of operational support to enable them to compete and perform at the highest level. The Operations Co-ordinator will be managing operations across our facilities for the men's, women's, women’s development, and academy football programmes, as well as overseeing operations for the 3G and main pitches, including managing day-to-day relationships and bookings for third parties, including Moston Juniors FC, Barrow AFC, East Manchester League, and SCL Education.  

Key Responsibilities:

1. Operations Management:
   • Oversee day-to-day operations across all football programmes, including 3^rd party relationships with users of our stadium and pitches, ensuring efficient coordination and logistics for training sessions, matches, and events.
   • Manage the scheduling of team activities, including training sessions, friendly matches, and other football-related events.
   • Coordinate the organisation of travel, accommodation, and logistics for away games for all teams.
2. Administrative Support:
   • Handle general administrative duties, including managing phone calls, emails, and correspondence on behalf of the club.
   • Maintain and organise records, documents, and databases related to club administration.
   • Work closely with staff and volunteers ensuring all activities are co-ordinated and that volunteers feel engaged and valued.
   • Assist with driving high standards of service delivery to co-owners, supporters and the local community.
3. Facilities Management:
   • Oversee the management of the 3G and main pitches, ensuring they are well-maintained and available for all team and 3^rd party users for training and matches.
   • Coordinate bookings and usage of the pitches for third party events, managing schedules and ensuring compliance with facility regulations.
   • Liaise with third party users ensuring service standards are being delivered.
4. Community and Supporter Engagement:
   • Support the club's community programmes and events, fostering positive relationships between the club and its supporters across all programmes.
   • Assist in coordinating initiatives that promote the club's values and commitment to being a community benefit society.
   • Help increase the Club’s growth through positive service delivery.

Skills and Capabilities:

• Operations Management: Proven experience in managing operations within a business or sports organisation, capable of multitasking and prioritising activities effectively.
• Administrative Expertise: Strong organisational and administrative skills, proficient in handling documentation and records management.
• Communication and Interpersonal Skills: Excellent communication skills, both written and verbal, able to collaborate effectively with players, staff, and stakeholders.
• Problem-Solving: Ability to adapt to changing circumstances and solve operational challenges in the dynamic football environment.
• Detail-Oriented: Strong attention to detail, particularly when dealing with documentation and scheduling of events.
• Passion for Football: A genuine passion for football and an understanding of its importance within the community.
• Compliance: Familiarity with ensuring compliance with relevant laws, regulations, and policies related to football operations.
• Teamwork: A commitment to working as part of a high performing team driving a positive working environment and culture amongst staff and volunteers.

This role is based at Broadhurst Park in Moston, North Manchester, close to the motorway network and city centre. The role is 37.5 hours per week.

We offer an employee benefits package which is attractive and reflects our ambitions as a club.

The role offers a competitive salary of up to £25,000, dependent on experience.

As well as giving you a pension, so we’re investing in your future.

Application Process: To apply for this position, candidates should submit their updated CV highlighting relevant operations management experience within a business or sports organisation. Please include a cover letter detailing your passion for football and your understanding of its role within the community.

Please submit applications to: danny.davis@fc-utd.net

Closing date 19th August 2023 5:00pm